TRAVELER (32)

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PROPERTY OWNER (28)

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  • PROPERTY OWNER
    How do I edit my nightly rates?

    Your nightly rate can be the same amount for every night or you can change it to be a different amount for specific days or longer lengths of time. Login to your Account by clicking on Login on ...

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  • PROPERTY OWNER
    Can I block certain times as unavailable on the calendar?

    Yes, under Availability you can set specific dates as unavailable. Login to your Account by clicking on Login on the top right navigation Go to your Dashboard by clicking on your name and ...

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  • PROPERTY OWNER
    How do I manage my rates?

    Your nightly rate is entered when you first list your Rental and is under Rates. Under Rates you can edit your nightly rate, as well as add a discount, request a deposit, add additional fees, taxes ...

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  • PROPERTY OWNER
    How do I update my contact information that receives inquiries and booking requests?

    Login to your Account by clicking on Login on the top right navigation Go to your Dashboard by clicking on your name and Dashboard Click on Account Settings on the left blue ...

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  • PROPERTY OWNER
    What are the cancellation policy options for my listing?

    You have the option to choose 15, 30 or 45 days before arrival with a 50%, 75% or 100% of total price refund.

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  • PROPERTY OWNER
    How do I cancel a traveler’s booking?

    When the traveler needs to cancel: Travelers should cancel through their Vakay account. You will not need to approve the cancellation. They will receive a refund if within the allotted time to ...

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  • PROPERTY OWNER
    How do I provide Proof of Ownership?

    Login to your Account by clicking on Login on the top right navigation Go to your Dashboard by clicking on your name and Dashboard Click on Proof of Ownership on the left blue ...

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  • PROPERTY OWNER
    How do I add my tax rate to my rental property listing?

    Login to your Account by clicking on Login on the top right navigation Go to your Dashboard by clicking on your name and Dashboard Click on Rental Properties on the left blue ...

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  • PROPERTY OWNER
    What taxes does TheVakay collect and remit?

    On behalf of the property owners TheVakay collects lodging taxes that are remitted to the property owners. In your account, you need to add your lodging tax rates under your Rental Properties, under ...

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  • PROPERTY OWNER
    What are Featured Properties?

    Your listing with a Vakay Branded Banner; on the homepage or in the first set of search results for your area.

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  • PROPERTY OWNER
    What are Properties In Top Search Results?

    Your property will be in the top search results for your area.

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