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The Property Owner must submit damage notices within 14 days of guest check out, online here at https://waivo.io/damage-notice/
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Please include on the form the following information:
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Booking Platform, OTA or Software Company Name: TheVakay.com
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In the event that the homeowner has questions regarding the damage, please do not call TheVakay, please email Waivo Customer Service at damage@waivo.io